Privacy Policy

Last Updated: July 1,2024

TEPCO Company Ltd. (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (www.thetepco.com). Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the website.

1. Information We Collect

1.1 Personal Data: We may collect personal data that you voluntarily provide to us when you contact us, subscribe to our newsletter, or interact with our website. This may include:

  • Name
  • Email address
  • Message

1.2 Automatically Collected Data: When you visit our website, we may automatically collect information about your device and your usage of our website, including:

  • IP address
  • Browser type and version
  • Time zone setting
  • Browser plug-in types and versions
  • Operating system and platform
  • Information about your visit, including the URL clickstream to, through, and from our site, pages you viewed, page response times, download errors, and length of visits to certain pages

1.3 Cookies and Tracking Technologies: We use cookies, tracking pixels, and similar technologies to collect information about your interactions with our website. This helps us improve our website and provide a better user experience. For more information about the cookies we use, please refer to our Terms of Use.

2. How We Use Your Information

We use the information we collect in the following ways:

2.1 To Provide and Improve Our Services: We use your information to operate and improve our website and services, including to:
Respond to your inquiries and fulfill your requests
Analyze website usage to improve the design and content of our site
Diagnose technical problems and maintain security

2.2 Marketing and Communications: With your consent, we may use your information to send you marketing communications, such as newsletters, promotions, and special offers. You can opt-out of receiving these communications at any time by following the unsubscribe instructions provided in the emails.

2.3 Compliance and Legal Obligations: We may use your information to comply with legal obligations, respond to legal requests, and protect our rights and the rights of others.

3. How We Share Your Information

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information except as described in this Privacy Policy:

3.1 Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as website hosting, data analysis, and email delivery.

3.2 Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity.

3.3 Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

4. Data Security

We have implemented appropriate technical and organizational measures to protect your personal data from unauthorized access, use, alteration, and disclosure. Our data security practices comply with the data protection laws of Singapore, the United States, and the European Union.

4.1 Technical Measures: We use advanced security technologies to protect your personal data, including encryption, firewalls, and secure socket layer (SSL) technology to ensure safe transmission of data over the internet.

4.2 Organizational Measures: We restrict access to your personal data to authorized personnel who need it to perform their job duties. All our employees are trained on data protection and privacy practices to ensure they handle your data securely and confidentially.

4.3 Singapore: In accordance with the Personal Data Protection Act 2012 (PDPA), we take reasonable steps to safeguard personal data from misuse, loss, and unauthorized access, modification, or disclosure.

4.4 United States: We comply with relevant federal and state regulations, including but not limited to the California Consumer Privacy Act (CCPA) for California residents’ data.

4.5 European Union: In accordance with the General Data Protection Regulation (GDPR), we implement measures to ensure a level of security appropriate to the risk, including pseudonymization and encryption of personal data, ongoing confidentiality, integrity, availability, and resilience of processing systems and services, and regular testing, assessing, and evaluating the effectiveness of technical and organizational measures for ensuring the security of processing.

Despite our efforts, no method of transmission over the internet or method of electronic storage is completely secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.

5. Data Retention

We will retain your personal data only for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements. Our data retention practices comply with the data retention laws of Singapore, the United States, and the European Union.

5.1 Singapore: In accordance with the Personal Data Protection Act 2012 (PDPA), we will not retain personal data longer than necessary for the purposes for which it was collected, unless required by law.

5.2 United States: We comply with relevant federal and state regulations regarding data retention. Personal data will be retained as long as necessary to comply with legal obligations, resolve disputes, and enforce our agreements.

5.3 European Union: In accordance with the General Data Protection Regulation (GDPR), we will retain personal data only for as long as necessary for the purposes for which it was collected, unless a longer retention period is required or permitted by law.

Specific retention periods are determined based on the following criteria:

  • The purposes for which the personal data was collected.
  • The nature and sensitivity of the personal data.
  • The potential risk of harm from unauthorized use or disclosure of your personal data.
  • Applicable legal, regulatory, tax, accounting, or other requirements.

Once the retention period expires, we will securely delete or anonymize your personal data. If deletion or anonymization is not possible (for example, because your personal data has been stored in backup archives), we will securely store your personal data and isolate it from any further processing until deletion or anonymization is possible.

6. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal data:

  • Access: You have the right to request a copy of the personal data we hold about you.
  • Rectification: You have the right to request correction of any inaccurate or incomplete data.
  • Erasure: You have the right to request deletion of your personal data, subject to certain legal obligations.
  • Restriction of Processing: You have the right to request the restriction of processing of your personal data.
  • Data Portability: You have the right to request the transfer of your personal data to another organization.
  • Objection: You have the right to object to the processing of your personal data.

To exercise any of these rights, please contact us at info@thetepco.com

7.International Data Transfers

Your personal data may be transferred to, and processed in, countries other than the country in which you are resident. These countries may have data protection laws that are different from the laws of your country. We take appropriate measures to ensure that your data is treated securely and in accordance with this Privacy Policy.

8.Links to Third-Party Websites

Our website may contain links to third-party websites. This Privacy Policy does not apply to those third-party websites. We encourage you to review the privacy policies of those websites before providing any personal data.

9.Careers Page on LinkedIn

We also have a careers page on LinkedIn where you can learn more about job opportunities at AXJ International Pte. Ltd. and apply for positions. Please note that when you visit our LinkedIn careers page, LinkedIn’s privacy policy will apply to your interactions on their platform. You can review our LinkedIn careers page here: https://www.linkedin.com/company/the-tepco/

10.Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be effective immediately upon posting of the revised Privacy Policy on our website. Your continued use of our website following the posting of changes constitutes your acceptance of those changes.

11.Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

TEPCO Company Co.,Ltd.
Address: 29 ChitLom Rd. 17th floor, room 17D Lumphini,
Pathum Wan, Bangkok 10330
Email: info@thetepco.com

By using our website, you acknowledge that you have read, understood, and agree to the practices described in this Privacy Policy.

LET’S GROW TOGETHER

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